ADT is a part of your neighborhood. With more than 200 offices throughout the United States, we live and work in your community. Some of our competitors are very different. They descend on communities during the summer selling security systems door-to-door, at times employing deceptive business practices. After they leave, you’re on your own. There may not be a local office to turn to for support and service and, what’s worse, your account will likely be sold to another company for monitoring. When these scam artists see the ADT sign in your yard, they may falsely associate themselves with ADT to trick you into switching services.
Knowledge Is Your Best Defense
Follow these tips to prevent sales scams:
- ADT representatives or ADT Authorized Dealers will carry proper company-issued identification.
- To confirm a representative is really affiliated with ADT, ask to see their official identification. If they don’t show it, don’t believe them.
- When in doubt whether ADT or an ADT Authorized Dealer was sent to upgrade or test your alarm system, call 800.ADT.ASAP before you let them in your home.
- Do not sign any documents without a thorough review.
~ from ADT.com